Material IROs identified through the double materiality assessment associated with social sustainability matters are detailed in the table below. Within ESRS S1 Own workforce, there is no IRO related to a specific group of employees: the IROs cover all our employees in Fiscal 2025. S2, S3 and S4 ESRS IROs cover respectively value chain workers, vulnerable populations and consumers & end-users.
| IRO Type |
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| Time horizon |
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| Value chain |
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| IRO type & horizon | IRO Name | Value chain | |||
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| S1 Own workforce | |||||
| Diversity, equity and inclusion | |||||
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Increased financial inequality due to unfair pay differentials within the Group. |
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Decline in the attractiveness of the employer brand and employees' sense of belonging due to discrimination or harassment within the Group. |
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Reputational and legal risk due to acts of discrimination and/or harassment. |
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| Talent attraction, retention and development | |||||
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Career development opportunities through skills development within the Group, improving employability in the food and FM service jobs. |
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Operational risk linked to high turnover and associated costs (recruitment, training, severance pay or bonuses, etc.). |
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| Adequate wage | |||||
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Opportunity to reduce turnover costs and strengthen business performance by ensuring adequate wages for all employees, which boosts retention, engagement, and service quality. |
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Financial insecurity for employees not being paid an adequate wage, leading to inability to fulfil basic needs for them and their families. |
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| Occupational health & safety | |||||
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Risk to physical and psychosocial integrity of Sodexo's workers due to work related hazards ( handling sharp objects, carry heavy loads, etc.). |
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Loss of client contracts, leading to revenue decrease, due to a high accident rate in operations. |
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Reduced attractiveness of the Group due to insecurity at Sodexo sites (geopolitical risks, political tensions, arrests, acts of terrorism, epidemics, protests, armed conflicts). |
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Reputational, legal and operational risks due to severe health and safety incidents at the workplace or improper health and safety management system. |
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| Human rights and fundamental rights at work | |||||
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Infringement of work related rights and well-being of workers (including economic loss) due to improper or faltering social dialogue. |
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Infringement of workers fundamental freedoms in case of forced labor or child labor practices. |
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Involvement in human rights abuses when employing vulnerable workers such as seasonal staff, temporary contract workers, or migrants. |
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Reputational and legal risk due to non-compliance with local regulation in relation with labor rights or to non-ethical recruitment. |
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| S2 Workers in the value chain | |||||
| Respect of human and workers' rights in the value chain | |||||
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Increased financial inequality among Sodexo' value chain workers due to unfair pay differentials. |
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Potential improper practices that could violate human rights within the value chain, especially regarding forced labor or child labor. |
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Potential damage to Sodexo's reputation and operations, due to public alerts or incidents related to violations of labor rights and human rights obligations in the supply chain, whether by a supplier or a key partner. |
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| Working conditions, equal treatment and health & safety for value chain workers | |||||
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Exposure of workers in the value chain to high security risks in different countries or regions (geopolitical risks, political tensions, arrests, acts of terrorism, epidemics, protests, armed conflicts). |
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Reputational and legal risk induced by poor working conditions across the value chain (duty of care, EGalim law). |
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| S3 Affected communities | |||||
| Impacted communities | |||||
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Creation of local jobs and reintegration of socially or financially vulnerable populations through employment opportunities. |
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| Hunger and food insecurity | |||||
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Contributing to the fight against hunger and food insecurity in support of vulnerable or disadvantaged populations. |
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| S4 Consumers and end-users | |||||
| Consumer Data Privacy and protection | |||||
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Reputational and legal risks associated with exposing confidential data. |
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| Consumer experience | |||||
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Simplifying daily lives of consumers or end-users by efficiently delivering food and FM services directly to various locations such as workplaces, events, hospitals, etc. |
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Reputational & operational risk due to additional costs in case of unsatisfied consumers or end-users. |
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| Food services safety & quality | |||||
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Adverse health effects on consumers due to food safety risks (e.g. temperature control abuse, biological, physical, chemical, allergen contamination). |
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Adverse health effects on consumers from products with poor nutritional quality particularly when catering for people at risk (hospital patients, students, etc.). |
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Reputational and legal risk arising from a food safety breach likely to affect human health. |
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| Responsible marketing | |||||
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New market opportunities and access to a wider consumer base induced by a diversified portfolio and the launch of innovative products. |
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| Services safety & quality | |||||
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Exposure of consumers to high security risks in different countries or regions where Sodexo operates (geopolitical risks, political tensions, arrests, acts of terrorism, epidemics, protests, armed conflicts). |
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Adverse health effects on consumers due to FM services safety risks (falls, electrocution, etc.) impacting the well-being of consumers. |
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Reputational and legal risk in case of failure to implement security measures in high-risk locations (events like the Olympic Games). |
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