Universal Registration Document Fiscal 2025

2 Sustainability at Sodexo

Material IROs identified through the double materiality assessment associated with social sustainability matters are detailed in the table below. Within ESRS S1 Own workforce, there is no IRO related to a specific group of employees: the IROs cover all our employees in Fiscal 2025. S2, S3 and S4 ESRS IROs cover respectively value chain workers, vulnerable populations and consumers & end-users.

IRO Type

Positive impact

Negative impact

Opportunity

Risk

Time horizon

Short-term

Medium-term

   
Value chain

Upstream value chain

Own operations

Downstream value chain

 
IRO type & horizon IRO Name Value chain
S1 Own workforce
Diversity, equity and inclusion  
Negative impact Medium-term 

Increased financial inequality due to unfair pay differentials within the Group.

 

Own operations  
Risk Medium-term

Decline in the attractiveness of the employer brand and employees' sense of belonging due to discrimination or harassment within the Group.

 

Own operations  
Risk Medium-term

Reputational and legal risk due to acts of discrimination and/or harassment.

 

Own operations  
Talent attraction, retention and development  
Positive impact Medium-term

Career development opportunities through skills development within the Group, improving employability in the food and FM service jobs.

 

Own operations  
Risk Medium-term

Operational risk linked to high turnover and associated costs (recruitment, training, severance pay or bonuses, etc.).

 

Own operations  
Adequate wage  
Opportunity Medium-term

Opportunity to reduce turnover costs and strengthen business performance by ensuring adequate wages for all employees, which boosts retention, engagement, and service quality.

 

Own operations  
Negative impact Medium-term

Financial insecurity for employees not being paid an adequate wage, leading to inability to fulfil basic needs for them and their families.

 

Own operations  
Occupational health & safety  
Negative impact Short-term

Risk to physical and psychosocial integrity of Sodexo's workers due to work related hazards ( handling sharp objects, carry heavy loads, etc.).

 

Own operations  
Risk Medium-term

Loss of client contracts, leading to revenue decrease, due to a high accident rate in operations.

 

Own operations  
Risk Medium-term

Reduced attractiveness of the Group due to insecurity at Sodexo sites (geopolitical risks, political tensions, arrests, acts of terrorism, epidemics, protests, armed conflicts).

 

Own operations  
Risk Medium-term

Reputational, legal and operational risks due to severe health and safety incidents at the workplace or improper health and safety management system.

 

Own operations  
Human rights and fundamental rights at work  
Negative impact Medium-term

Infringement of work related rights and well-being of workers (including economic loss) due to improper or faltering social dialogue.

 

Own operations  
Negative impact Medium-term

Infringement of workers fundamental freedoms in case of forced labor or child labor practices.

 

Own operations  
Negative impact Medium-term

Involvement in human rights abuses when employing vulnerable workers such as seasonal staff, temporary contract workers, or migrants.

 

Own operations  
Risk Medium-term

Reputational and legal risk due to non-compliance with local regulation in relation with labor rights or to non-ethical recruitment.

 

Own operations  
S2 Workers in the value chain
Respect of human and workers' rights in the value chain
Negative impact Medium-term 

Increased financial inequality among Sodexo' value chain workers due to unfair pay differentials.

Upstream value chain

  Downstream value chain
Negative impact Medium-term

Potential improper practices that could violate human rights within the value chain, especially regarding forced labor or child labor.

Upstream value chain

  Downstream value chain
Risk Medium-term

Potential damage to Sodexo's reputation and operations, due to public alerts or incidents related to violations of labor rights and human rights obligations in the supply chain, whether by a supplier or a key partner.

Upstream value chain

  Downstream value chain
Working conditions, equal treatment and health & safety for value chain workers
Negative impact Short-term

Exposure of workers in the value chain to high security risks in different countries or regions (geopolitical risks, political tensions, arrests, acts of terrorism, epidemics, protests, armed conflicts).

Upstream value chain

  Downstream value chain
Risk Medium-term

Reputational and legal risk induced by poor working conditions across the value chain (duty of care, EGalim law).

Upstream value chain

  Downstream value chain
S3 Affected communities
Impacted communities
Positive impact Short-term

Creation of local jobs and reintegration of socially or financially vulnerable populations through employment opportunities.

 

Own operations Downstream value chain
Hunger and food insecurity
Positive impact Short-term

Contributing to the fight against hunger and food insecurity in support of vulnerable or disadvantaged populations.

 

Own operations Downstream value chain
S4 Consumers and end-users
Consumer Data Privacy and protection
Risk Medium-term

Reputational and legal risks associated with exposing confidential data.

 

  Downstream value chain
Consumer experience
Positive impact Short-term

Simplifying daily lives of consumers or end-users by efficiently delivering food and FM services directly to various locations such as workplaces, events, hospitals, etc.

 

Own operations Downstream value chain
Risk Medium-term

Reputational & operational risk due to additional costs in case of unsatisfied consumers or end-users.

 

Own operations Downstream value chain
Food services safety & quality
Negative impact Short-term

Adverse health effects on consumers due to food safety risks (e.g. temperature control abuse, biological, physical, chemical, allergen contamination).

Upstream value chain

Own operations Downstream value chain
Negative impact Medium-term

Adverse health effects on consumers from products with poor nutritional quality particularly when catering for people at risk (hospital patients, students, etc.).

Upstream value chain

Own operations Downstream value chain
Risk Medium-term

Reputational and legal risk arising from a food safety breach likely to affect human health.

Upstream value chain

Own operations Downstream value chain
Responsible marketing
Opportunity Medium-term

New market opportunities and access to a wider consumer base induced by a diversified portfolio and the launch of innovative products.

 

Own operations Downstream value chain
Services safety & quality
Negative impact Medium-term

Exposure of consumers to high security risks in different countries or regions where Sodexo operates (geopolitical risks, political tensions, arrests, acts of terrorism, epidemics, protests, armed conflicts).

 

Own operations  
Negative impact Medium-term

Adverse health effects on consumers due to FM services safety risks (falls, electrocution, etc.) impacting the well-being of consumers.

 

Own operations Downstream value chain
Risk Medium-term

Reputational and legal risk in case of failure to implement security measures in high-risk locations (events like the Olympic Games).

Upstream value chain

Own operations Downstream value chain